Privacy Policy
This Privacy Policy describes how Topaz ("we," "us," or "our") collects, uses, and discloses personal information when you visit or make a purchase from our website [Your Website URL] (the "Website").
- Information We Collect
1.1 Personal Information: We may collect personal information that you provide to us voluntarily when you interact with the Website, such as when you create an account, place an order, or contact our customer support. This may include your name, email address, shipping address, billing address, phone number, and payment information.
1.2 Automatically Collected Information: When you visit our Website, we may automatically collect certain information about your device, browsing actions, and patterns. This may include your IP address, browser type, operating system, referring URLs, and other information about how you interact with our Website. We may use cookies, web beacons, and similar technologies to collect this information.
- Use of Information
We may use the personal information we collect for the following purposes:
2.1 To provide and personalize our services: We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support. We may also use your information to personalize your shopping experience and recommend products or offers that may be of interest to you.
2.2 To improve our Website: We analyze the information we collect to improve the functionality and performance of our Website, enhance our product offerings, and optimize the user experience.
2.3 To communicate with you: We may use your contact information to send you transactional emails, such as order confirmations and shipping notifications. We may also send you marketing communications if you have opted in to receive them, but you can opt out at any time.
2.4 To protect our rights and comply with applicable laws: We may use your personal information to enforce our terms of service, protect our business and users from fraud or security threats, and comply with legal obligations.
- Sharing of Information
We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our Website and conducting our business, such as payment processors, shipping carriers, and marketing platforms. These service providers are obligated to keep your information confidential and use it only for the purposes specified by us.
We may also share your information to comply with applicable laws and regulations, respond to legal requests, enforce our policies, protect our rights and safety, or as otherwise required or permitted by law.
- Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely dispose of it or de-identify it.
- Your Rights
You have certain rights regarding your personal information. Subject to applicable laws, you have the right to:
5.1 Access and rectify your personal information: You can access and update your personal information by logging into your account on our Website or by contacting us.
5.2 Opt out of marketing communications: If you no longer wish to receive marketing communications from us, you can unsubscribe by following the instructions provided in the emails or by contacting us.
5.3 Object to data processing: You may have the right to object to certain processing of your personal information, including for direct marketing purposes.
5.4 Request erasure: In certain circumstances, you may request that we delete your personal information. However, please